FAQ

Warranties


Warranties from our Wolf + Bear online store offer a one year limited warranty on all of our products. This warrants against defects in materials or workmanship and is valid from the original purchase date shown on the receipt. Wolf + Bear will repair or replace the defective product if returned within the warranty period.




Incorrect Deliveries


We do our absolute utmost to ensure that the correct item reaches you as quickly as possible, but sometimes mistakes can occur. If you believe you have received the wrong item, please contact us immediately and we will do everything we can to rectify the situation.




When will my order ship?


Orders are sent Monday to Friday excluding Public Holidays. Please note, all of our products are made to order and you will receive an email to notify you when your order has been shipped. We always endeavour to provide accurate information on expected delivery dates, but sometimes delays can occur.




Size Guide


All garments on our website are measured length wise and width wise in cm. How to Measure If you are unsure of what size to order, please use the sizing measurements in each shirt description. The "Width" is the measurement across the garment right below the arms. This measurement is only of a seam to seam measurement of the garment indicating a "half-chest" measurement of the garment and not the circumference or full chest measurement of the garment. The "Length" of the garment is measured from the collar/shoulder-point to the bottom of the garment. Please note, these measurements are of the garment when laid flat on a table and musn't be confused with that of a person wearing them.




Garment Care


Wolf + Bear want your new threads to last as long as possible, so we've put together some care instructions to help you get the best out of your Wolf Bear Collective garments.

  • Do not dry clean.
  • Wash and dry garments inside out.
  • Choose cold or warm water temperature settings for the wash.
  • Use mild detergent.
  • Hang dry, do not tumble.
  • Do not iron directly on the design.