STORE POLICY

Privacy Policy

Wolf & Bear is serious about protecting your privacy. We collect only the information needed to conduct our business and provide a quality service to our customers. Wolf & Bear may use your details to contact you regarding your order for reasons such as, but not limited to, failed credit card transactions, incomplete order information, failed order completion and stock availability.

Wolf & Bear will only send you news, special offers and promotional emails if you choose to sign up to our mailing list. You may opt out of your subscription at any time contacting us. Wolf & Bear will never transmit or sell any customer details to any third parties other than for the purposes listed below.

Disclosure - for the purpose of processing your order, we may disclose your details to:

  • Payment gateway service providers.

  • Postage/courier companies.

  • Government or regulatory authorities where required by law.

Access – You have the right to access any of your personal details kept by Wolf & Bear. You will be required to put this request in writing. If you would like to do this or require any further information about our privacy policy, please contact us via our Contact Us page.

Order Confirmation

Orders can be placed on the website and are not binding until Wolf & Bear has confirmed the order by issuing an order confirmation. Once an order is placed a preliminary confirmation will be sent via email.

After you have clicked Confirm Order, your order begins to process and you cannot make any online changes to it.

If you wish to cancel or amend your order prior to shipment please contact us via our Contact Us page or reply to your order confirmation email as quickly as possible.

Please note that most orders process quickly and can enter the production process within minutes. If your order has already produced, it cannot be changed or cancelled. When contacting, please include your order number so we can quickly locate your order.

Please note, the prices on Wolf & Bear are AUD.

Payment Methods

- Credit / Debit Cards
- PAYPAL